Tips for Troubleshooting Internet Connection Problems

Tips for Troubleshooting Internet Connection Problems

The Internet has become as essential as the air we breathe today. When we get plagued with a slow Internet connection or other connection problems, we sometimes reach the verge of a mental breakdown. If you, too, have connection problems hampering your connectivity problems, then you have landed on the right page. We will share a few tips for troubleshooting Internet connection problems. These tips will help take care of some common problems often faced when using the Internet.

Troubleshooting Internet Connection in Windows OS

Troubleshooting Internet connection problems is often challenging as there can be many possible causes. Before you take up the challenge to solve the problem yourself, try the following steps:
If you are using Windows Vista and above, you must right-click the network icon in the notification area. Click on Diagnose and repair. Those who are using Windows 8 can follow the same steps and click on Troubleshoot Problems.

Next, the computer will try and diagnose the problem. If the problem is found, it will solve, and you will overcome your connectivity issues.

Other Ways to Solve Internet Connection Problems

If the above solution does not solve the problem, don’t worry. You can try the following tips to help you get back online. But first, you take up all the trouble, check if your router is connected correctly and the modem’s power cable or Ethernet cable is not accidentally pulled out of the socket.


Signal Interference Many times, the Internet connection becomes slow when the wireless connections face interference. This interference may include signals from cordless phones or other household appliances. Not just your home but even the appliances from your neighbor’s home may interfere with your wireless signals. At times, a router tucked way behind books or behind the metallic case of your CPU may also lead to low signal strength and poor network connectivity. Thus, reposition your router or change the Wi-Fi channel number and get better connectivity.

Background Applications Draining Your Connections

Do you use applications or programs such as Peer to Peer (P2P)? Are you into heavy downloads or online gaming? These applications may continue running in the background, sucking the life out of your Internet connection. Thus, making it too slow or irresponsive. Check out for such background applications and troubleshoot Internet connection problems.

Ping Your Connection

If you find your connection is not working correctly, you can try the ping command. Just open the Command Prompt window from the Start Menu. Here, type in a base like a ping google.com. The order will send different packets to the address you have specified. If all is fine, you will find there will be 0% packet loss, and the time taken for each packet will be pretty less.
In case of loss of packets, it indicated network problems. This means either a problem with the website (quite rare), your Internet service provider, or a problem with your router. 

A Virus Takes Over Your Computer

An Internet worm is a malicious software program. It can spread through computer networks and run havoc in the lives of those who cannot stay offline even for a minute. If your computer gets affected by an Internet worm, it may start connecting randomly and generating network traffic without your knowledge. This will lead to a slow Internet connection and a worried you. Run good antivirus software and remove any malicious worms from your computers.

Router Trouble

Do you see lights flashing on your router? Is any light missing or blinking uncontrollably? You need to switch off the power source, unplug your router, and then the modem. Now, count from 1 to 10. Plug it back into the modem and then the router. Allow them some peaceful time to boot up and then see the activity lights. Try connecting your computer to the Internet again. 

If all the lights are on and you still cannot connect to the Internet or get a response to the ping, now you need to take some serious action. Pick the cable provided by your ISP and connect it directly to your device or modem.

Can you get online now? If no, then call your ISP immediately for answers.

Those who can connect to the Internet directly after bypassing the router have problems with their router. Most ISP won’t offer tech help related to routers they have not helped install. So, grab your router’s handy guide and try troubleshooting your router.

These are a few tips for troubleshooting Internet connection problems. In most cases, rebooting the router and modem solves connectivity issues. If nothing works, you need to call your tech guy to help you with your Internet connection problems.

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